Privacy Policy

1. Introduction

Braidwood Commons is committed to handling personal information with care and transparency. This policy explains what information we collect when families reach out for coordination and communication support, how we use it, and the choices available to you. If you have questions at any point, contact us at [email protected].

2. Data We Collect

When you contact us through our website form or by phone, we may collect your name, email address, phone number, and any message you choose to share. We also collect limited technical data through cookies, such as browser type and general usage patterns, described further in our Cookie Policy.

We process this information based on your consent when you submit a form, or based on our legitimate interest in responding to your inquiry. Contact details submitted through the form are retained for up to 24 months unless you request earlier deletion.

We may use third-party services for website analytics and communication, each bound by their own data protection obligations.

3. How We Use Your Data

Personal data submitted to us is used to respond to inquiries, schedule sessions or workshops, and coordinate the offerings you have requested. We do not use your information for anything beyond these coordination and communication purposes.

We do not send marketing communications unless you have separately opted in, and you may opt out at any time by emailing [email protected].

Aggregated, non-identifying analytics data may be used to understand how our website is used and to improve its content.

4. Data Protection Measures

We store personal data on secure servers with restricted access limited to staff directly involved in coordinating your session or workshop. Data in transit is protected using standard encryption practices.

Should a data breach occur that affects your personal information, we will notify affected individuals and relevant authorities as required under applicable law.

5. Cookies

Our website uses essential cookies for basic functionality and, with your consent, optional analytics and preference cookies. Full details on cookie types and how to manage them are available on our Cookie Policy page.

6. Your Rights

• Right to access the personal data we hold about you
• Right to request correction or deletion of your data
• Right to receive your data in a portable format
• Right to object to certain processing of your data
• Right to withdraw consent at any time
• Right to lodge a complaint with Thailand's Personal Data Protection Committee

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may occasionally link to external resources. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are intended for adults aged 18 and over acting on behalf of their families. We do not knowingly collect personal data directly from minors.

9. Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page along with a revised "Last Updated" date.

10. Contact Us

Braidwood Commons acts as the data controller for information collected through this website. For any privacy-related questions, reach us at:

• [email protected]
• 203 Mittraphap Road, Nai Mueang, Mueang Khon Kaen, Khon Kaen 40000, Thailand